Warehouse Management

About this course

Well-organised warehousing improves productivity and creates a safer working environment. That depends on staff with the right skills.

This workshop covers the principles of warehouse management, the latest technology and trends, inventory and stock control, managing staff, safety and warehouse costs. Delegates receive a manual with the rules, regulations, policies, procedures and tables they need.

Small losses add up in a warehouse. Stock that cannot be found, picking errors, damage and shrinkage all eat into margin. Good layout, accurate stock records and clear procedures reduce those losses and make problems easier to spot early.

Course modules

• Module 1: SA Qualifications Authority (SAQA) — course objectives, outcomes and assessment criteria
• Module 2: Role of a warehouse — functions, holding stock, efficiency and measuring performance
• Module 3: Role of the warehouse manager — challenges, attracting and retaining staff and training
• Module 4: Warehouse operating principles — design, types, location, layout and factor rating methods
• Module 5: Warehouse processes — receiving, in-handling, checking, cross-docking, recording and quality control
• Module 6: Order picking methods — picking strategies, pick-to-light, pick by label and voice, barcode scanning and RFID
• Module 7: Warehouse management systems — why you need a WMS, choosing one and software as a service
• Module 8: Warehouse layout and design
• Module 9: Storage and handling equipment — pallets, AS/RS, temperature-controlled storage and dangerous substances
• Module 10: Warehouse costs — return on investment, activity-based costing and calculating storage cost
• Module 11: Transport — goods transport systems, combined transport and key indicators
• Module 12: Compliance plan — health and safety, warehousing standards and inspection checklists
• Module 13: Self-assessment